Lead People Operations Excellence

Europe's leading AI company since 2009, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart
We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart.

When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees.

Meet the team behind this journey

At DeepL, we're embarking on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our People Operations team, focused on enhancing employee experiences and fostering a culture of excellence.

As the People Operations Excellence Lead, you will drive operational excellence within the People Operations team, focusing on optimizing processes and ensuring that our HR practices support the company's strategic objectives and adhere to compliance standards. You will lead a small team of project and domain experts dedicated to enhancing our operational capabilities and ensuring the effective delivery of People Team initiatives.

Your responsibilities

• Leadership and Development: Lead a small team of HR professionals and project specialists, providing guidance and development opportunities to ensure high performance and engagement.

• Project Leadership: Direct and oversee projects aimed at refining and advancing our People Operations framework to support a world class employee life cycle

• Strategy Implementation: Collaborate closely with the People Operations team and other departments such as Culture & Talent Development, Talent Acquisition, and Compensation & Benefits to implement strategies that improve employee experience and operational workflows.

• Process Optimization: Analyze and enhance People Operations processes to increase efficiency and effectiveness.

• Strategic Analytics: Develop and implement an analytics framework that aligns with DeepL’s strategic objectives, focusing on enhancing operational efficiency and employee satisfaction.

• Excellent Employee Experience: Drive initiatives that ensure an excellent employee experience throughout the entire employee lifecycle, from onboarding to off-boarding.

• Compliance and Innovation: Ensure all People Operations activities not only comply with legal standards but also set industry benchmarks through innovative practices.

What we offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
• Remote work, flexible hours: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, Austin, or Tokyo, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• Comprehensive health insurance: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.
• Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up.

Qualities we look for

• Extensive experience in People Operations or HR, particularly in areas emphasizing operational excellence and tech integration.

• Excellent analytical and problem-solving skills, capable of designing and implementing process improvements.

• Strong leadership qualities with experience managing teams and projects.

• In-depth understanding of HR compliance, with a knack for integrating technology to enhance compliance measures.

• Proficiency in HRIS systems and a keen interest in leveraging AI and other emerging technologies to solve traditional HR challenges.

• Effective communication skills, with the ability to liaise with stakeholders at all levels.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

Please make sure to send your application in English.