Revenue Operations Onboarding Manager (f/m/d)

DeepL...

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.


What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.


Your choice

We are constantly looking for outstanding employees! Currently, we offer remote work in Germany, the Netherlands, the UK and Poland. Whether you would like to work from home in one of these countries or from one of our offices in Cologne or Paderborn: the choice is yours. No matter where you choose to work from, our way of working is designed to make you an essential part of the team.


What will you be doing at DeepL?

As Onboarding Manager you will provide a structured onboarding process for all our revenue departments Sales, Marketing and Support. In a very dynamic environment with new hires every month, you can set a high qualitative standard through an efficient onboarding process. New colleagues are productive faster, have less ambiguities and queries and therefore bring their full performance to the company sooner, which is a result of your work. Through your good communication and collaboration with the heads of different departments you stay up to date.

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Your responsibilities

  • Develop a good understanding of our revenue processes and systems
  • Create an efficient onboarding structure for our revenue teams in a highly dynamic environment (with a focus on the sales team for the start)
  • Maintain the onboarding structure by continuous improvements
  • Do monthly onboardings for our new hires by live coaching and asynchronous information exchange
  • Collaboration with the knowledge management team to document internal knowledge
  • Collaborate with revenue leads and team-internal knowledge carriers to align, expand, and improve onboarding efforts
  • Work with broader teams such as P&C (People&Culture) to stay on top of company-wide developments
  • Be a go to person for new hires and your colleagues for requests
  • Conduct training and create documentation for updates or new systems or processes


What we offer

  • Work on the scale. Opportunity to grow the state-of-art technology with a strong product x market fit. Over half of a billion people used DeepL up to this date;
  • Experience the hyper-growth. Over the past two years, we grew our team from 20 to 250 employees distributed across UK, Netherlands, Germany, Poland, and Japan;  We got your back. 
  • We have an experienced, highly committed team with trust and transparent decision-making processes. We cherish collaboration and
  • efficiency, but the human approach, empathy, and inclusivity are similarly important;
  • Flexible Work Arrangements. With office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work. We've also designed an efficient and inclusive remote-first organization during the pandemic. Remote work is not part of the benefits; it's part of our culture;
  • Meaningful work. We break down language barriers worldwide and bring different cultures closer together;
  • Regular team events – internationally. You are going to love it!


About you

  • 2 years of coaching experience
  • Quick thinking, quick learning
  • A collaborative working style, with experience working across the company with teams of size to achieve common goal
  • Ability to work independently and collaborate as part of a team in a fast pace, rapid change environment with teams of varied size to achieve common goals
  • Proficiency in at least one of the revenue areas (preferably in Sales) and deep understanding of processes in this area
  • Excellent presentation skills (oral and written), as well as ability to motivate, teach, empower and inspire
  • Excellent project management skills
  • Hubspot, Salesforce and Zendesk proficiency are a plus

We are looking forward to your application!