Localization Operations Specialist (f/m/d)

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.

Your choice

We are constantly looking for outstanding employees! Currently, we offer remote work in Germany, the Netherlands, the UK and Poland. Whether you would like to work from home in one of these countries or from one of our offices in Cologne or Paderborn: the choice is yours. No matter where you choose to work from, our way of working is designed to make you an essential part of the team.

What will you be doing at DeepL?

As Localization Operations Manager, you will be responsible for all operations issues related to a scalable and sustainable content localization pipeline. With your sense for improvement, your analytical and technical skills and your strong project management skills you will make sure that the processes become more and more efficient and that the localization team can focus 100% on their job.

Your responsibilities

• Take ownership of our localization tools and the internal and external interfaces. Be the bridge between business requirements and engineers.
• Define continuous improvements for our TMS/CAT tool, MT and TM, and assisting in daily troubleshooting, bug reporting and communication on both user and tech side.
• Be in close cooperation with project managers and localization specialists and help them implement the most efficient processes and workflows.
• Develop processes to promote the efficiency of localization pipeline.
• Continually identify operational gaps and suggest best practices and process improvements.
• Build up reportings, analyze metrics and make recommendations based on it.

What we offer

• Experience the hyper-growth. Over the past two years, we grew our team from 20 to 300 employees distributed across UK, Netherlands, Germany, Poland, and Japan;
• We got your back. We have an experienced, highly committed team with trust and transparent decision-making processes. We cherish collaboration and efficiency, but the human approach, empathy, and inclusivity are similarly important;
• Flexible Work Arrangements. With office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work. We've also designed an efficient and inclusive remote-first organization during the pandemic. Remote work is not part of the benefits; it's part of our culture;
• Meaningful work. We break down language barriers worldwide and bring different cultures closer together;
• Regular team events – internationally. You are going to love it!

About you

• 2+ years of operations experience working with complex workflows
• Proficient in TMS/CAT tools
• Good understanding and knowledge of localization processes.
• A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
• Strong analytical, problem-solving and troubleshooting skills
• Fluent English speaker

We are looking forward to your application!