Revenue Operations Lead (f/m/d) - London, Amsterdam or remote

DeepL...

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.


What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.


What will you be doing at DeepL?

DeepL is looking for an experienced Revenue Operations lead to support our small but growing commercial teams (primarily Sales, but also Marketing and Support). You’ll serve as the operations partner to senior leadership, managers, and the team. This role is critical to enabling DeepL to scale global revenue across our self-service engine and assisted sales motions. As an early member of the team, this is a unique opportunity to define commercial operations processes from the ground up.

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Your responsibilities

  • Develop a deep understanding of the lead to close processes, expansion, and renewal processes and how we evolve these as we grow
  • KPI definition, tracking, dashboarding
  • Ensure our CRM, Marketing Automation tool, and Support platform consolidate all our customer information and provides trusted insights for the team
  • Evaluate and implement solutions for increased team efficiency
  • Help set goals for each of our commercial teams (Sales, Marketing, Support) and ensure accurate forecasting
  • Assist with Sales team compensation plan design, administration, and rollout
  • Develop models for global territory design; which includes the responsibility of territory balancing and account assignments
  • Serve as operations partner to commercial management
  • One-off analytics projects as needed to gain insight into the business and help make resource & allocation decisions
  • Partner with adjacent groups like Finance and Business Operations

What we offer

  • A friendly, international, and highly committed team with a lot of trust with efficient decision-making processes
  • The opportunity to shape a product experience for on an unlimited market with a diverse customer base (international customers, from start-ups to large corporations)
  • Meaningful work: We break down language barriers worldwide and bring different cultures closer together
  • Regular team events
  • 30 days paid vacation

    About you

    • 5+ years commercial or sales operations experience, preferably in high volume SaaS
    • Proficient in CRM administration, reporting, dashboard creation, layout definition
    • Comfortable presenting to executives, and able to tell a story backed by analysis
    • A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
    • SQL proficiency is a plus


    We are looking forward to your application!