Marketing Operations Analyst (f/m/d) - London, Amsterdam, Cologne or remote

DeepL...

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.


What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.


Your choice

We are constantly looking for outstanding employees! Currently, we offer remote work in Germany, the Netherlands, the UK and Poland. Whether you would like to work from home in one of these countries or from one of our offices in Cologne or Paderborn: the choice is yours. No matter where you choose to work from, our way of working is designed to make you an essential part of the team.


What will you be doing at DeepL?

DeepL is looking for an experienced Marketing Operations Analyst to support our small but growing commercial teams (primarily Marketing, but also Sales and Support). You’ll serve as an operations partner to senior leadership, managers, and the team. You will develop reports for the various revenue teams, establish fixed processes, and continuously improve our reporting engine. This role will enable DeepL to scale global revenue across our self-service acquisition funnel and assisted-sales motions. As an early team member, this is a unique opportunity to define commercial operations processes from the ground up.

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Your responsibilities

  • Develop a deep understanding of our markets and customers, and our lead management processes, and how to evolve these as we grow
  • Enable and empower our Marketing team to succeed through improved strategy, process, analytics, and tools
  • Compile and analyze data from various sources and systems to inform how to streamline and automate processes
  • Report on marketing KPIs like leads, conversion rates, website traffic and social media engagement
  • Analyze sales funnels and customer intent
  • Analyze, report, and present results and learnings of active campaigns, and suggest optimizations and measure ROI of online advertising campaigns
  • Research and implement marketing tools to support our promotional projects (automation software, social media scheduling etc.)
  • Act as a critical cross-functional liaison between Revenue Operations and other departments like Finance and Business Operations
  • Lead one-off analytics projects as needed to gain insight into the business
  • Help set goals for each of our commercial teams (Marketing, Support, Sales) and ensure accurate forecasting
  • Guide the business in understanding how Marketing and Sales spend, and outcomes accurately drive impact and return on investment via accurate reporting & forecasting

What we offer

  • A friendly, international, and highly committed team with a lot of trust with efficient decision-making processes
  • The opportunity to shape a product experience for on an unlimited market with a diverse customer base (international customers, from start-ups to large corporations)
  • Meaningful work: We break down language barriers worldwide and bring different cultures closer together
  • Regular team events and get togethers
  • 30 days paid vacation

About you

  • 2.5+ years experience as Marketing Analyst preferably in high volume SaaS with in-depth performance marketing experience
  • Experience working in a complex environment with multiple sources of customer data to integrate systems and empower Sales, Marketing, and Support with useful information.
  • Exceptional analytical skills including ability to develop insights and draw conclusions beyond what is readily apparent.
  • Ability to work independently and collaborate as part of a team in a fast pace, rapid change environment with teams of varied size to achieve common goals.
  • Good SQL skills
  • Experience with at least one BI tool
  • Excellent MS Excel skills

We are looking forward to your application!